How to Order Photos for Multiple Children
Add each child’s gallery and selections before completing the appropriate checkout or checkouts.
Quick answer: Select products separately for each student. Compatible galleries may combine into one checkout, while other events must remain in separate carts.
Add the first student
- Open the first student’s gallery and verify the name and event.
- Choose that student’s products, poses, backgrounds, and crops.
- Add the completed selections to the cart.
Add another student
- Use the add-another-subject or add-another-code option when it appears.
- Enter the next student’s Online Code or open the next student’s gallery link.
- Make separate product selections for that student.
- Repeat until every child has been reviewed.
Review the cart by student
- Confirm the student name displayed under every product.
- Confirm the selected pose and background for every child.
- Do not assume one package covers more than one student.
- A package cannot normally mix photographs from different students.
- Check the delivery method and fees before payment.
Why one family may receive more than one checkout
The gallery can combine students only when the events use compatible ordering and fulfillment settings. A prepay event, custom student form, different delivery method, different event setup, or different school may require a separate cart and separate payment.
Important: Keep the confirmation number for every completed cart. Two children in separate carts will produce separate order numbers and may arrive separately.
Still need help?
Use the Van Gogh Help Center to search for an answer or submit a private support ticket. You can also email info@vangoghphoto.com or call 847-382-2282.
Please include:
- Names of all students
- School or schools
- Online Code for each student
- Screenshot of the cart or separate-cart message
- Whether either event is a prepay event
For your security, never send a full card number, security code, banking password, or account password.