---
title: How to Save a Digital Download on iPhone, Android, Windows, or Mac
description: Save and extract a Van Gogh digital download on iPhone, Android, Windows, or Mac and move the images to a photo library.
---
[Skip to content](https://support.vangoghphoto.com/save-digital-download-on-device#main-content)
English
Show submenu for translations
Open main navigation
Close main navigation
- English
Show submenu for translations
- [Submit a Support Request](https://uqljb.share.hsforms.com/2F0FSfGQ9SCSYYFi2pILYSQ)
[Submit a Support Request](https://uqljb.share.hsforms.com/2F0FSfGQ9SCSYYFi2pILYSQ)
Search our Help Articles Below
- There are no suggestions because the search field is empty.
1. [Van Gogh School Photographers](https://support.vangoghphoto.com/?hsLang=en)
2. [Digital Downloads](https://support.vangoghphoto.com/digital-downloads?hsLang=en)
3. [Downloading Files](https://support.vangoghphoto.com/digital-downloads?hsLang=en#downloading-files)
# How to Save a Digital Download on iPhone, Android, Windows, or Mac
## Device-specific steps for locating, extracting, saving, and backing up Van Gogh digital photo files.
**Quick answer:** Download the ZIP folder, extract it in the device’s file manager, and then save the extracted image files to Photos, Gallery, Pictures, or another permanent folder.
## iPhone or iPad
1. Open the delivery email and select the download link.
2. Choose Download when prompted.
3. Open the Files app and go to Downloads.
4. Tap the ZIP folder once to extract it.
5. Open the new folder, select the image, and use Share to save it to Photos when desired.
## Android phone or tablet
1. Open the delivery email and download the ZIP folder.
2. Open Files, My Files, or the device’s download manager.
3. Locate the ZIP folder and choose Extract or Unzip.
4. Open the extracted folder and move or copy the images to Pictures or Gallery when desired.
## Windows computer
1. Download the ZIP folder to Downloads.
2. Right-click the ZIP folder and select Extract All.
3. Choose a permanent folder and complete extraction.
4. Open the extracted JPG image files and create a backup.
## Mac
1. Download the ZIP folder.
2. Double-click the ZIP folder to extract it.
3. Open the extracted folder and the JPG image files.
4. Move the images to Pictures, Photos, or another backed-up folder.
> **Important:** Exact button names vary by device version and browser. The key steps are download the ZIP, extract it, then save the image files outside the temporary download location.
## Still need help?
Use the [Van Gogh Help Center](https://support.vangoghphoto.com?hsLang=en) to search for an answer or submit a private support ticket. You can also email [info@vangoghphoto.com](mailto:info@vangoghphoto.com) or call **847-382-2282**.
Please include:
- Order number
- Device and operating system
- Browser or mail app
- Exact step where the process stops
- Screenshot of the error
For your security, never send a full card number, security code, banking password, or account password.
## Related articles
- [How to Download and Open a Digital Photo ZIP File](https://support.vangoghphoto.com/download-and-open-digital-photo-zip-file?hsLang=en)
- [My Digital Download Link Expired or Does Not Work](https://support.vangoghphoto.com/digital-download-link-expired-or-not-working?hsLang=en)
- [I Did Not Receive My Digital Download Email](https://support.vangoghphoto.com/digital-download-email-not-received?hsLang=en)
- [Customer Service](https://support.vangoghphoto.com/customer-service?hsLang=en)
- [Order Online](https://support.vangoghphoto.com/order-online?hsLang=en#main-content)
- [Shopping Cart Troubleshooting](https://support.vangoghphoto.com/order-online?hsLang=en#shopping-cart-troubleshooting)
- [Delivery Charges](https://support.vangoghphoto.com/order-online?hsLang=en#delivery-charges)
- [Reorders and Late Orders](https://support.vangoghphoto.com/order-online?hsLang=en#reorders-and-late-orders)
- [Ordering Basics](https://support.vangoghphoto.com/order-online?hsLang=en#ordering-basics)
- [Product Selections](https://support.vangoghphoto.com/order-online?hsLang=en#product-selections)
- [Payment and Checkout](https://support.vangoghphoto.com/order-online?hsLang=en#payment-and-checkout)
- [Order Changes](https://support.vangoghphoto.com/order-online?hsLang=en#order-changes)
- [Products and Packages](https://support.vangoghphoto.com/order-online?hsLang=en#products-and-packages)
- [Discounts and Promotions](https://support.vangoghphoto.com/order-online?hsLang=en#discounts-and-promotions)
- [Multiple Children](https://support.vangoghphoto.com/order-online?hsLang=en#multiple-children)
- [Image Previews](https://support.vangoghphoto.com/order-online?hsLang=en#image-previews)
- [Delivery & Order Support](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#main-content)
- [Incorrect Orders](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#incorrect-orders)
- [Damaged Products](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#damaged-products)
- [Specialty Products](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#specialty-products)
- [Order Timing](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#order-timing)
- [Class and Composite Products](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#class-and-composite-products)
- [Missing Items](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#missing-items)
- [Home Shipping](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#home-shipping)
- [Delivery Methods](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#delivery-methods)
- [Privacy and Incorrect Orders](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#privacy-and-incorrect-orders)
- [Replacements and Reprints](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#replacements-and-reprints)
- [Policies & Company](https://support.vangoghphoto.com/policies-company?hsLang=en#main-content)
- [Satisfaction and Refunds](https://support.vangoghphoto.com/policies-company?hsLang=en#satisfaction-and-refunds)
- [Support Routing](https://support.vangoghphoto.com/policies-company?hsLang=en#support-routing)
- [Company Information](https://support.vangoghphoto.com/policies-company?hsLang=en#company-information)
- [Customer Support](https://support.vangoghphoto.com/policies-company?hsLang=en#customer-support)
- [Programs & Products](https://support.vangoghphoto.com/programs-products?hsLang=en#main-content)
- [Yearbooks](https://support.vangoghphoto.com/programs-products?hsLang=en#yearbooks)
- [Graduation Pictures](https://support.vangoghphoto.com/programs-products?hsLang=en#graduation-pictures)
- [Sports Pictures](https://support.vangoghphoto.com/programs-products?hsLang=en#sports-pictures)
- [Spring Pictures](https://support.vangoghphoto.com/programs-products?hsLang=en#spring-pictures)
- [Picture Day & Retakes](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#main-content)
- [Retakes](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#retakes)
- [Absences and Makeup Day](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#absences-and-makeup-day)
- [Picture Day](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#picture-day)
- [Sibling Photos](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#sibling-photos)
- [Access Your Photos](https://support.vangoghphoto.com/access-your-photos?hsLang=en#main-content)
- [Gallery Deadlines](https://support.vangoghphoto.com/access-your-photos?hsLang=en#gallery-deadlines)
- [Gallery Privacy](https://support.vangoghphoto.com/access-your-photos?hsLang=en#gallery-privacy)
- [Digital Downloads](https://support.vangoghphoto.com/digital-downloads?hsLang=en#main-content)
- [Email Delivery](https://support.vangoghphoto.com/digital-downloads?hsLang=en#email-delivery)
- [File Quality](https://support.vangoghphoto.com/digital-downloads?hsLang=en#file-quality)
- [Downloading Files](https://support.vangoghphoto.com/digital-downloads?hsLang=en#downloading-files)
- [Usage and Printing](https://support.vangoghphoto.com/digital-downloads?hsLang=en#usage-and-printing)
- [Image Services](https://support.vangoghphoto.com/digital-downloads?hsLang=en#image-services)
- [Download Troubleshooting](https://support.vangoghphoto.com/digital-downloads?hsLang=en#download-troubleshooting)
- [Delivery](https://support.vangoghphoto.com/digital-downloads?hsLang=en#delivery)
- [Picture Day](https://support.vangoghphoto.com/picture-day?hsLang=en#main-content)
- [Fall Pictures](https://support.vangoghphoto.com/picture-day?hsLang=en#fall-pictures)
- [Ordering](https://support.vangoghphoto.com/ordering?hsLang=en#main-content)
- [Proof & Prepay](https://support.vangoghphoto.com/ordering?hsLang=en#proof-prepay)
- [Prepay Codes](https://support.vangoghphoto.com/ordering?hsLang=en#prepay-codes)
- [After Picture Day](https://support.vangoghphoto.com/ordering?hsLang=en#after-picture-day)
- [Online Gallery & Codes](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#main-content)
- [Gallery Access](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#gallery-access)
- [Gallery Status](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#gallery-status)
- [Code Help](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#code-help)
- [Contact & Support](https://support.vangoghphoto.com/contact-support?hsLang=en#main-content)
- [Customer Service Follow-up](https://support.vangoghphoto.com/contact-support?hsLang=en#customer-service-follow-up)
- [Getting Help](https://support.vangoghphoto.com/contact-support?hsLang=en#getting-help)
- [Online Ordering](https://support.vangoghphoto.com/online-ordering?hsLang=en#main-content)
- [Photo Proofs & Previews](https://support.vangoghphoto.com/online-ordering?hsLang=en#photo-proofs-previews)
[](https://vangoghphoto.com/)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, Van Gogh School Photography