---
title: Personalized Yearbooks and TreeRing Yearbook Support
description: Get help with Van Gogh personalized yearbooks or TreeRing yearbooks, including ordering links, deadlines, portrait images, and support routing.
---
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1. [Van Gogh School Photographers](https://support.vangoghphoto.com/?hsLang=en)
2. [Programs & Products](https://support.vangoghphoto.com/programs-products?hsLang=en)
3. [Yearbooks](https://support.vangoghphoto.com/programs-products?hsLang=en#yearbooks)
# Personalized Yearbooks and TreeRing Yearbook Support
## Yearbook ordering, design, deadlines, and support depend on the program selected by the school.
**Quick answer:** Use the yearbook link and instructions provided by the school. Van Gogh supports different yearbook programs, so the correct ordering site and deadline are school-specific.
## Van Gogh personalized yearbooks
Van Gogh can provide yearbook design and production support, portrait-page creation, online ordering, personalized content, candid photography, hard- or soft-cover options, and school-specific layouts. The school’s yearbook coordinator controls the book plan, deadlines, and approved content.
## TreeRing yearbooks
Some Van Gogh schools use TreeRing. Families may order through a school-specific TreeRing account or link, and eligible books can include personalized pages. TreeRing account, payment, shipping, and personalization questions may need to be handled through the TreeRing ordering system.
## Which portrait appears
The school and yearbook workflow determine the portrait used. The family’s favorite purchased pose is not automatically the yearbook image. Retakes and school deadlines can affect which image is available.
## Common support routes
- Ask the school for the correct yearbook link, school passcode, deadline, and coordinator policy.
- Contact Van Gogh for missing or incorrect Van Gogh portrait images, exports, or school-photo data.
- Use the yearbook platform’s order confirmation for payment, shipping, personalization, or account questions.
- Contact the school for page content, student names, candid selection, club coverage, and final book approval.
> **Important:** A school-picture order and a yearbook order are separate transactions unless the current offer explicitly combines them. Keep both confirmation numbers.
## Still need help?
Use the [Van Gogh Help Center](https://support.vangoghphoto.com?hsLang=en) to search for an answer or submit a private support ticket. You can also email [info@vangoghphoto.com](mailto:info@vangoghphoto.com) or call **847-382-2282**.
Please include:
- Student’s full name and school
- School year and grade
- Yearbook program or ordering site
- Yearbook order number, if available
- Van Gogh portrait order number, if relevant
- Exact portrait, account, payment, or book issue
For your security, never send a full card number, security code, banking password, or account password.
## Related articles
- [Who Should I Contact: Van Gogh or My School?](https://support.vangoghphoto.com/contact-van-gogh-or-school?hsLang=en)
- [Class Photos, Composites, and All-School Photos](https://support.vangoghphoto.com/class-photos-composites-and-all-school-photos?hsLang=en)
- [How to Contact Van Gogh Customer Support](https://support.vangoghphoto.com/contact-van-gogh-customer-support?hsLang=en)
- [Customer Service](https://support.vangoghphoto.com/customer-service?hsLang=en)
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- [Privacy and Incorrect Orders](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#privacy-and-incorrect-orders)
- [Replacements and Reprints](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#replacements-and-reprints)
- [Policies & Company](https://support.vangoghphoto.com/policies-company?hsLang=en#main-content)
- [Satisfaction and Refunds](https://support.vangoghphoto.com/policies-company?hsLang=en#satisfaction-and-refunds)
- [Support Routing](https://support.vangoghphoto.com/policies-company?hsLang=en#support-routing)
- [Company Information](https://support.vangoghphoto.com/policies-company?hsLang=en#company-information)
- [Customer Support](https://support.vangoghphoto.com/policies-company?hsLang=en#customer-support)
- [Programs & Products](https://support.vangoghphoto.com/programs-products?hsLang=en#main-content)
- [Yearbooks](https://support.vangoghphoto.com/programs-products?hsLang=en#yearbooks)
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- [Retakes](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#retakes)
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- [Gallery Deadlines](https://support.vangoghphoto.com/access-your-photos?hsLang=en#gallery-deadlines)
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- [Image Services](https://support.vangoghphoto.com/digital-downloads?hsLang=en#image-services)
- [Download Troubleshooting](https://support.vangoghphoto.com/digital-downloads?hsLang=en#download-troubleshooting)
- [Delivery](https://support.vangoghphoto.com/digital-downloads?hsLang=en#delivery)
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- [Prepay Codes](https://support.vangoghphoto.com/ordering?hsLang=en#prepay-codes)
- [After Picture Day](https://support.vangoghphoto.com/ordering?hsLang=en#after-picture-day)
- [Online Gallery & Codes](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#main-content)
- [Gallery Access](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#gallery-access)
- [Gallery Status](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#gallery-status)
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- [Customer Service Follow-up](https://support.vangoghphoto.com/contact-support?hsLang=en#customer-service-follow-up)
- [Getting Help](https://support.vangoghphoto.com/contact-support?hsLang=en#getting-help)
- [Online Ordering](https://support.vangoghphoto.com/online-ordering?hsLang=en#main-content)
- [Photo Proofs & Previews](https://support.vangoghphoto.com/online-ordering?hsLang=en#photo-proofs-previews)
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