What Information Should I Have Ready for Van Gogh Support?
You may provide all of the details together in one message.
Have the best parent or guardian email ready.
For most student-related questions
- Student first name
- Student last name
- School
- Grade
Teacher or homeroom is helpful when known. A parent phone number is optional.
For a school Prepay code
Have the school's full name and city ready.
For an order or digital download
Include the Order Number when available and a short description of the issue.