---
title: How to Contact Van Gogh Customer Support
description: Contact Van Gogh through support.vangoghphoto.com, info@vangoghphoto.com, or 847-382-2282 for gallery, order, digital, and delivery help.
---
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1. [Van Gogh School Photographers](https://support.vangoghphoto.com/?hsLang=en)
2. [Policies & Company](https://support.vangoghphoto.com/policies-company?hsLang=en)
3. [Customer Support](https://support.vangoghphoto.com/policies-company?hsLang=en#customer-support)
# How to Contact Van Gogh Customer Support
## Use the Van Gogh Help Center, email, or phone for record-based help with galleries, orders, digital downloads, delivery, quality, and refunds.
**Quick answer:** Visit [support.vangoghphoto.com](https://support.vangoghphoto.com?hsLang=en) to search the knowledge base or submit a private support ticket. You can also email [info@vangoghphoto.com](mailto:info@vangoghphoto.com) or call **847-382-2282**.
## Van Gogh Help Center and ticket form
Use the [Van Gogh Help Center](https://support.vangoghphoto.com?hsLang=en) for gallery, Online Code, shopping cart, order, digital download, delivery, damage, replacement, retake, satisfaction, or refund questions. The same site contains the searchable knowledge base and the private support-ticket form.
The ticket form is the best option when you need to attach screenshots, product photos, packaging photos, a tracking image, or a copy of an order confirmation.
## Email
Email Van Gogh at [info@vangoghphoto.com](mailto:info@vangoghphoto.com). This is the customer-service email listed on Van Gogh order receipts. Include the Order Number in the subject line when the question concerns a completed purchase.
For a gallery question without an order, include the student’s full name, school, photo event, grade, and teacher or homeroom so the team can locate the correct record.
## Phone
Call Van Gogh School Photographers at **847-382-2282** during regular business days. Have the Order Number, Online Code, and student information ready. For complex image, payment, privacy, or delivery problems, submitting the ticket form first is helpful because it creates a written record and allows attachments.
## Mailing and business address
Van Gogh School Photographers
401 Cornell Avenue
Barrington, IL 60010
> **Important:** Do not mail returns, damaged products, checks, cash, or older order forms unless Customer Support specifically provides current instructions.
## What Van Gogh supports
- Gallery access and Online Codes
- Shopping-cart and checkout problems
- Order confirmation and payment research
- Digital-download delivery
- Home shipping and school-delivery questions
- Missing, damaged, incorrect, or lost products
- Reprints, replacements, satisfaction, and refund review
- Routing yearbook, sports, graduation, or school-program questions
## Protect your information
Send only the last four digits of a payment card when needed. Never send a full card number, security code, online-banking password, Social Security number, or gallery account password.
## Related articles
- [What Information Should I Include in a Support Request?](https://support.vangoghphoto.com/information-to-include-in-support-request?hsLang=en)
- [Who Should I Contact: Van Gogh or My School?](https://support.vangoghphoto.com/contact-van-gogh-or-school?hsLang=en)
- [About Van Gogh School Photographers](https://support.vangoghphoto.com/about-van-gogh-school-photographers?hsLang=en)
- [Customer Service](https://support.vangoghphoto.com/customer-service?hsLang=en)
- [Order Online](https://support.vangoghphoto.com/order-online?hsLang=en#main-content)
- [Shopping Cart Troubleshooting](https://support.vangoghphoto.com/order-online?hsLang=en#shopping-cart-troubleshooting)
- [Delivery Charges](https://support.vangoghphoto.com/order-online?hsLang=en#delivery-charges)
- [Reorders and Late Orders](https://support.vangoghphoto.com/order-online?hsLang=en#reorders-and-late-orders)
- [Ordering Basics](https://support.vangoghphoto.com/order-online?hsLang=en#ordering-basics)
- [Product Selections](https://support.vangoghphoto.com/order-online?hsLang=en#product-selections)
- [Payment and Checkout](https://support.vangoghphoto.com/order-online?hsLang=en#payment-and-checkout)
- [Order Changes](https://support.vangoghphoto.com/order-online?hsLang=en#order-changes)
- [Products and Packages](https://support.vangoghphoto.com/order-online?hsLang=en#products-and-packages)
- [Discounts and Promotions](https://support.vangoghphoto.com/order-online?hsLang=en#discounts-and-promotions)
- [Multiple Children](https://support.vangoghphoto.com/order-online?hsLang=en#multiple-children)
- [Image Previews](https://support.vangoghphoto.com/order-online?hsLang=en#image-previews)
- [Delivery & Order Support](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#main-content)
- [Incorrect Orders](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#incorrect-orders)
- [Damaged Products](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#damaged-products)
- [Specialty Products](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#specialty-products)
- [Order Timing](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#order-timing)
- [Class and Composite Products](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#class-and-composite-products)
- [Missing Items](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#missing-items)
- [Home Shipping](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#home-shipping)
- [Delivery Methods](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#delivery-methods)
- [Privacy and Incorrect Orders](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#privacy-and-incorrect-orders)
- [Replacements and Reprints](https://support.vangoghphoto.com/delivery-order-support?hsLang=en#replacements-and-reprints)
- [Policies & Company](https://support.vangoghphoto.com/policies-company?hsLang=en#main-content)
- [Satisfaction and Refunds](https://support.vangoghphoto.com/policies-company?hsLang=en#satisfaction-and-refunds)
- [Support Routing](https://support.vangoghphoto.com/policies-company?hsLang=en#support-routing)
- [Company Information](https://support.vangoghphoto.com/policies-company?hsLang=en#company-information)
- [Customer Support](https://support.vangoghphoto.com/policies-company?hsLang=en#customer-support)
- [Programs & Products](https://support.vangoghphoto.com/programs-products?hsLang=en#main-content)
- [Yearbooks](https://support.vangoghphoto.com/programs-products?hsLang=en#yearbooks)
- [Graduation Pictures](https://support.vangoghphoto.com/programs-products?hsLang=en#graduation-pictures)
- [Sports Pictures](https://support.vangoghphoto.com/programs-products?hsLang=en#sports-pictures)
- [Spring Pictures](https://support.vangoghphoto.com/programs-products?hsLang=en#spring-pictures)
- [Picture Day & Retakes](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#main-content)
- [Retakes](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#retakes)
- [Absences and Makeup Day](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#absences-and-makeup-day)
- [Picture Day](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#picture-day)
- [Sibling Photos](https://support.vangoghphoto.com/picture-day-retakes?hsLang=en#sibling-photos)
- [Access Your Photos](https://support.vangoghphoto.com/access-your-photos?hsLang=en#main-content)
- [Gallery Deadlines](https://support.vangoghphoto.com/access-your-photos?hsLang=en#gallery-deadlines)
- [Gallery Privacy](https://support.vangoghphoto.com/access-your-photos?hsLang=en#gallery-privacy)
- [Digital Downloads](https://support.vangoghphoto.com/digital-downloads?hsLang=en#main-content)
- [Email Delivery](https://support.vangoghphoto.com/digital-downloads?hsLang=en#email-delivery)
- [File Quality](https://support.vangoghphoto.com/digital-downloads?hsLang=en#file-quality)
- [Downloading Files](https://support.vangoghphoto.com/digital-downloads?hsLang=en#downloading-files)
- [Usage and Printing](https://support.vangoghphoto.com/digital-downloads?hsLang=en#usage-and-printing)
- [Image Services](https://support.vangoghphoto.com/digital-downloads?hsLang=en#image-services)
- [Download Troubleshooting](https://support.vangoghphoto.com/digital-downloads?hsLang=en#download-troubleshooting)
- [Delivery](https://support.vangoghphoto.com/digital-downloads?hsLang=en#delivery)
- [Picture Day](https://support.vangoghphoto.com/picture-day?hsLang=en#main-content)
- [Fall Pictures](https://support.vangoghphoto.com/picture-day?hsLang=en#fall-pictures)
- [Ordering](https://support.vangoghphoto.com/ordering?hsLang=en#main-content)
- [Proof & Prepay](https://support.vangoghphoto.com/ordering?hsLang=en#proof-prepay)
- [Prepay Codes](https://support.vangoghphoto.com/ordering?hsLang=en#prepay-codes)
- [After Picture Day](https://support.vangoghphoto.com/ordering?hsLang=en#after-picture-day)
- [Online Gallery & Codes](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#main-content)
- [Gallery Access](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#gallery-access)
- [Gallery Status](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#gallery-status)
- [Code Help](https://support.vangoghphoto.com/online-gallery-codes?hsLang=en#code-help)
- [Contact & Support](https://support.vangoghphoto.com/contact-support?hsLang=en#main-content)
- [Customer Service Follow-up](https://support.vangoghphoto.com/contact-support?hsLang=en#customer-service-follow-up)
- [Getting Help](https://support.vangoghphoto.com/contact-support?hsLang=en#getting-help)
- [Online Ordering](https://support.vangoghphoto.com/online-ordering?hsLang=en#main-content)
- [Photo Proofs & Previews](https://support.vangoghphoto.com/online-ordering?hsLang=en#photo-proofs-previews)
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